TERMS AND CONDITIONS

Data protection declaration – GDPR – information and hints

Since the company is responsible for information obligation about the processing of personal data we assume it by our company.
Personal data is information that relates to you as a natural person. In §4 of the GDPR (General Data Protection Regulation) important definitions such as “personal data”, “processing”, ” pseudonymisation ” etc. are explained in detail.
Our contact details can be found on our page https://www.competentbot.com/impressum

We process your personal data as part of our work for the purposes listed below in accordance with the respective legal bases mentioned.

1. In order to carry out pre-contractual measures based on a request from you, your personal data will be processed on the basis of the consent you have given in accordance with§6 (1a) GDPR or inaccordance with §6 (1b) GDPR.
2. In order to safeguard our legitimate interest in answering inquiries and in carrying out other measures based on your inquiry, your personal data will be processed on the basis of the consent you have given in accordance with§6 (1a) GDPR or on the basis of§6 (1f) GDPR.
3. For the fulfillment of a contract to which you are a party, your personal data will be processed on the basis of the consent you have given in accordance with§6 (1a) GDPR or on the basis of§6 (1b) GDPR.
4. In order to carry out advertising measures, your personal data will be processed either on the basis of the consent you have given in accordance with§6 (1a) GDPR or in accordance of §6 (1f) GDPR.
5. In order to safeguard our legitimate interest in maintaining the proper operation of our website, providing the most user-friendly functions possible and analyzing the use of our website, your personal data is processed in accordance of §6 (1f) GDPR.
6. In order to safeguard our legitimate interest in asserting our rights and in defending against claims directed against us, your personal data is processed in accordance with §6 (1f) GDPR.

Our systems are state of the art secured through technical and organizational measures to protect your personal data from being accessed, modified or distributed by unauthorized persons, from loss and destruction.
Information on the processing of your personal data for the individual processing purposes can be found in the corresponding additional information in this data protection declaration.
Insofar as this is necessary to achieve the purposes of processing your personal data, we will transfer this data to third parties within the framework of the legal requirements. Detailed information on the transmission of your personal data to third parties for the individual processing purposes can be found in the corresponding additional information in this data protection declaration. In the case of the transmission of your personal data to third parties, the scope of the transmitted data is limited to the necessary minimum.
In the following, we will inform you in detail about the processing of your personal data for the various processing purposes.
Your personal data will be deleted when they are no longer required for processing for the respective processing purpose, unless we are allowed to continue to process the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration.

Use of our website for information purposes
If you visit our website without submitting information to us, we will only process the personal data from you that your browser transmits to our server. This involves the following data that is technically necessary to display our website to you and to ensure stability and security:
– the page you have called up         
– the date and time of the request         
– amount of data transferred         
– Source or reference from where you came to the page         
– the browser you are using         
– the operating system you are using         
– your IP adress         

Your personal data is processed on the basis of Article 6 Paragraph 1f) GDPR to safeguard our legitimate interest in maintaining the proper operation of our website.

Processing of inquiries
If you contact us with an inquiry or a concern, we will process the personal data and information / documents you have transmitted. Regardless of the way in which you send us your request or concern, these may be:
– Date and time of contact         
– Name data         
– Contact details         
– Data on inquiries / concerns         
– transmitted information / documents         
The processing of your personal data and the transmitted information / documents takes place – depending on the content of your request or your concern – on the basis of the consent you have given in accordance with §6 (1a) GDPR to answer your request or in accordance with §6 (1b) GDPR for the implementation of pre-contractual measures or in accordance with §6 (1b) GDPR for the performance of a contract to which you are a party, in accordance with §6 (1f) GDPR to safeguard our legitimate interest in answering inquiries / concerns and in the Implementation of other measures in connection with the processing of inquiries / concerns.     
If we provide a contact form and you contact us using this contact form, by sending your message you give your consent with the following content, about which you will be informed separately in the contact form:
“I consent to the processing of my e-mail address and the other personal data I have provided for the purpose of answering my message. I can revoke this consent at any time and without giving reasons with effect for the future. The legality of the processing carried out up to the point of revocation remains unaffected in the event of revocation. “
You can revoke your consent at any time and without giving reasons with effect for the future. For this purpose, a corresponding notification to the person responsible is sufficient, whose contact details can be found in the information of the person responsible. The legality of the processing carried out up to the point of revocation remains unaffected in the event of revocation.  
Insofar as this is necessary to process your request / concern, we will transfer your personal data to third parties within the framework of the legal requirements. In the case of the transmission of your personal data to third parties, the scope of the transmitted data is limited to the necessary minimum.
Your personal data will be deleted when your request / concern has been clarified, unless we may continue to process the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration.

Fulfillment of the contract
If you transmit personal data to us for the purpose of concluding a contract or in connection with the creation of a customer account, we will process the data you have transmitted to process the contract. These are your customer data (e.g. your name and address) and the contract data (e.g. information on the contractual products as well as payment and delivery information).

Your personal data is processed in accordance with §6 (1b) GDPR for the performance of a contract to which you are a party. 
Insofar as this is necessary for the fulfillment of the contract with you, we will transmit your personal data to third parties within the framework of the legal requirements. This transfer takes place to the service providers involved in the execution of the contract. These are the providers of the processing tools we use. These are the companies commissioned with the transport. Incidentally, these are the payment service providers commissioned with payment matters.
If you use the payment service provider PayPal to process payment transactions, we expressly point out that the PayPal data protection declaration applies to all PayPal transactions: https://www.paypal.com/de/webapps/mpp/ua/privacy- full? locale.x = de_DE 
In the case of the transmission of your personal data to third parties, the scope of the transmitted data is limited to the necessary minimum.
Your personal data will be deleted after the retention periods under tax and commercial law of 6 or 10 years, unless we are allowed to continue processing the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration.

Advertising by newsletter
We send newsletters, e-mails and other electronic notifications with information (hereinafter “newsletter”) only with the consent of the recipient or legal permission.
The dispatch of the newsletter is done using ” MailChimp “, a newsletter – delivery platform from US vendor Rocket Science Group, LLC, 675 Ponce De Leon Ave NE # 5000, Atlanta, GA 30308, USA.
The email addresses of our newsletter – receiver, as also their further described in the context of these data will be stored on the servers of MailChimp in the United States. MailChimp uses this information to send and evaluate the newsletter on our behalf. Furthermore, according to its own information, MailChimp can use this data to optimize or improve its own services, e.g. to technically optimize the dispatch and presentation of the newsletter or for economic purposes in order to determine from which countries the recipients come. MailChimp uses the data of our newsletter however not, to write them or to give it to third parties.
We trust in the reliability and IT- and data security of MailChimp. MailChimp is certified under the US-EU data protection agreement “Privacy Shield ” and is committed to complying with EU data protection regulations. Furthermore we have concluded a “Data Processing Agreement” with MailChimp. This is a contract in which MailChimp undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection regulations and, in particular, not to pass it on to third parties. You can view MailChimp’s data protection regulations here .   

Advertising by mail
We process the personal data transmitted by you, such as first and last name and address for sending information or offers by post. 
The processing of your personal data takes place on the basis of § 6 (1f) GDPR to safeguard our legitimate interest in the implementation of advertising measures by post. 
You can object at any time to the processing of your personal data for the purpose of carrying out advertising measures by post. For this purpose, a corresponding message to the person responsible is sufficient, whose contact details can be found in the information of the person responsible.  
If you object to the processing of your personal data for the purpose of carrying out advertising measures by post , the personal data you have transmitted about first and last name and address will be deleted immediately , unless we are allowed to use the data for another processing purpose to process within the framework of legal requirements and in accordance with the information in this data protection declaration.   

Use of cookies
We use so-called cookies on our website. These are small files that are saved on your device and transmitted to us. Cookies are used to enable you to use certain functions and to make our offers more user-friendly overall. 
Some of the cookies we use are deleted again after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device even after the end of the browser session, i.e. after you close your browser, and enable us or our partner companies (third-party cookies) to recognize you on your next visit to our website (so-called persistent cookies). 
Some of the cookies we use are technically necessary to enable you to use certain functions. This is the case, for example, with regard to the storage of entries in connection with the use of the shopping cart function. The processing of your personal data takes place in accordance with §6 (1b) GDPR to carry out pre-contractual measures that take place at your request as the data subject or in accordance with §6 (1b) GDPR for the performance of a contract to which you are a party or in accordance with §6 (1f) GDPR to safeguard our legitimate interest in providing the most user-friendly functions possible. Insofar as we or our partner companies use cookies for the purpose of range measurement or for marketing purposes, you can find detailed information of this in the relevant additional information in this data protection declaration.
You can prevent the storage of cookies by setting your browser software accordingly. If necessary, please refer to the program help for the browser you are using to find out how the corresponding setting can be made. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent. As an example, we refer to the information on the following common browsers:
Chrome https://support.google.com/chrome/answer/95647?hl=de&hlrm=enFirefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen 
Opera: https://help.opera.com/en/latest/web-preferences/#cookies 
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies 
Safari: https://support.apple.com/kb/ph21411?locale=de_DE 

Use of Google Analytics
We use Google Analytics, a web analysis service from Google Inc. (“Google”), on our website.
Your personal data is processed in accordance with §6 (1f) GDPR to safeguard our legitimate interest in analyzing the use of our website. 
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that enable you to analyze our website as a user. The information generated by cookie about your use of our website is usually transmitted to a Google server in the USA and stored there. In this context, we would like to point out that Google Analytics has been expanded to include the code “anonymizeIp” on our website. This ensures that IP addresses are recorded anonymously (so-called IP masking) so that your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area in order to exclude any personal reference. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. On our behalf, Google will use this information to evaluate your use of our website, to compile reports on website activity and to provide us as the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies by setting your browser software accordingly. Please refer to the program help for the browser you are using to find out how the corresponding setting can be made. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of our website (including your IP address) and from processing this data by downloading the browser plug-in available under the following link to install. The current link is https: //tools.google.c o m / dlpage / gaoptout hl = en .  
Alternatively to the browser plugin you can prevent the acquisition by Google Analytics on this website in the future using the following link over Optout Cookie: Disable Google Analytics . Please note that the Optout cookie will only work in this browser and for this website. If you delete the cookies in your browser, you have to click the link again.  
Further information on the terms of use between us and Google on data protection can be found at https://www.google.com/analytics/terms/de.html and further information on data protection from Google can be found at https://policies.google.com /? hl = de .   
Google is certified according to the Privacy Shield Agreement and thus guarantees compliance with European data protection law.  

Use of Facebook plugins
This website uses social plugins from the social network facebook.com from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, hereinafter referred to as “Facebook”. 
The plugins are marked with the Facebook logo and, if applicable, the addition “Like”. 
If you call up a page of our website with a social plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted from Facebook to your browser and displayed by your browser. Facebook receives the information that the specific page of our website has been accessed. If you click on the “Like” button or leave a comment, information will be sent directly from your browser to Facebook and gets saved there. If you are logged in to Facebook at the time of your visit to our website, Facebook can assign your visit to our website to your Facebook account, regardless of whether you click the Facebook button or not. Your data will not be transmitted with reference to your registration on Facebook if you are not logged into Facebook while visiting our website. 

Facebook Remarketing / Retargeting Pixel 
This website uses the “Facebook-Pixel” as a remarketing tag of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. When you visit this page, over this remarketing tag a direct connection between your browser and the Facebook server will be established. Facebook receives the information that you have visited this page with your IP address. Facebook can assign the visit to this page to your user account. The information obtained in this way can be used for the display of Facebook Ads are used. It should be noted that the operator of this site has no knowledge of the content of the data transmitted and their use by Facebook. For more information, see the Facebook privacy policy at http://www.facebook.com/about / privacy . If you do not want data to be collected via Custom Audience, you can use Custom Audiences here https: //www.faceb Deactivate ook.com/settings/?tab=ads . 
Enforcement of our rights and defense against claims against us
If necessary, we process your personal data to safeguard our legitimate interest in asserting our rights and in defending against claims against us.
In this case, your personal data will be processed on the basis of Article 6 (1) (f) GDPR.
Insofar as this is necessary to safeguard our legitimate interest, we will transmit your personal data to third parties within the framework of the legal requirements. This transfer takes place to the providers of debt collection services involved or to our lawyers.
In the case of the transmission of your personal data to third parties, the scope of the transmitted data is limited to the necessary minimum.
Your personal data will be deleted after completion of the procedure, but at the earliest after the expiry of the retention periods under tax and commercial law of 6 or 10 years, unless we may use the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration continue to process.

Duration of data storage or criteria for determining this duration
Your personal data will be deleted when they are no longer required for processing for the respective processing purpose, unless we are allowed to continue processing the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration. Information on the duration for which your personal data is stored or on the criteria for determining this duration can be found in the information on the processing of your personal data for the individual processing purposes in this data protection declaration.

Your rights

Overview
In order to ensure fair and transparent processing of personal data, you as the data subject have the following rights in accordance with data protection regulations: 

the right of information according to §15 GDPR,
the right of correction according to §16 GDPR,
the right of erasure according to §17 GDPR,
the right of restriction of processing according to §18 GDPR,
the right of data portability according to § 20 GDPR
the right to revoke your consent at any time in accordance with §7 (3) GDPR,
the right to object to processing in accordance with §21 GDPR, about which we will inform you separately below
and the right to lodge a complaint with the supervisory authority in accordance with Section 77 GDPR, about which we will inform you separately below.

Your right to object to processing
THE PROCESSING OF PERSONAL DATA IS PERMITTED IF THE PROCESSING IS NECESSARY TO PROTECT THE INTERESTS OF THE RESPONSIBLE PARTY OR A THIRD PARTY, UNLESS THE INTERESTS OR FUNDAMENTAL RIGHTS AND FREEDOMS ABOUT THE PERSONS IN PARTICULAR THE PERSON CONCERNED A CHILD, §6 (1f) GDPR.

AS A DATA SUBJECT YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU, BASED ON § 6 (1f) GDPR SUBJECT TO OBJECTION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS.
IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN PROVIDE COMPELLING REASONS FOR PROCESSING THAT PROCESS YOUR INTERESTS, PERSONAL RIGHTS OR RELIABILITIES OR LEGAL DEFENSE.
IF WE PROCESS YOUR PERSONAL DATA FOR THE PURPOSE OF DIRECT ADVERTISING, YOU AS A DATA SUBJECT HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF SUCHLIKE ADVERTISEMENT; THIS ALSO APPLIES TO PROFILING TO THE EXTENT IN CONNECTION WITH SUCH DIRECT ADVERTISING. IF YOU, AS A DATA SUBJECT, OBJECT TO PROCESSING FOR DIRECT ADVERTISING PURPOSES, YOUR PERSONAL DATA WILL NO LONGER BE PROCESSED FOR THESE PURPOSES.

Your right to lodge a complaint with the supervisory authority
As a data subject, without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you are of the opinion that the processing of your personal data is being carried out, violates the requirements of the GDPR.

Information on the basis for the provision of your personal data
If you would like to conclude a contract with us or contact us with an inquiry, the provision of your personal data is necessary for the conclusion of a contract or the processing of your inquiry. You are not obliged to provide your personal data. Failure to provide your personal data would, however, mean that we will not conclude a contract with you or that we will not process your request.
We ask you to contact us if you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data or if you want to revoke your consent:

IKCI Tech Inc.
530 Lytton Ave 2nd Floor, Palo Alto, CA 94301 
(650) 924 7562 office@startconsulto.com